Refund policy

Returns

We want you to love your purchase. If you're not completely satisfied, most items may be returned within 7 days of delivery for a refund, subject to the conditions below.

Eligible Returns

To qualify for a return, items must:

* Be unused, unassembled, and in original condition.
* Include all original packaging, instructions, hardware, and accessories.
* Show no signs of wear, installation, damage, or modification.
* Be accompanied by proof of purchase.

Return Shipping & Fees

* Customers are responsible for all return shipping costs.
* Furniture and oversized items may be subject to a restocking fee of up to 20% of the purchase price.
* Original shipping and delivery charges are non-refundable.
* If white-glove delivery or assembly services were provided, those fees are non-refundable.

Non-Returnable Items

The following items are final sale and cannot be returned:

* Custom-made or made-to-order products.
* Clearance, liquidation, or final-sale items.
* Gift cards.
* Items that have been assembled, installed, or used.
* Products without original packaging.

Damaged or Defective Items

Please inspect your order upon delivery. Any damage, defects, or missing parts must be reported within 48 hours of delivery with photographs of the product and packaging.

We will repair, replace, or otherwise resolve verified issues at our discretion.

Return Authorization Required

Returns will not be accepted without prior authorization. Please contact our customer service team before returning any item. Unauthorized returns may be refused.

Refunds

Once the returned item has been received and inspected, approved refunds will be issued to the original payment method, less any applicable shipping charges and restocking foos.